Privacy Policy

At Terra Spark, we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services across our locations in Pakistan, the UK, and Canada.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Fill out a contact form or inquiry.
Subscribe to our newsletter or “Join Our Journey” updates.
Provide your name, email address, and phone number (+92 333 7060500 or +1 647 498 2312).

2. How We Use Your Information

Your information is used to:

Provide and improve our professional services and IT solutions.
Respond to your queries and provide customer support.
Send periodic updates and newsletters regarding sustainability and innovation.
Comply with legal obligations in the jurisdictions where we operate (Pakistan, UK, and Canada).

3. Data Protection

Confidentiality: We do not sell, trade, or rent your personal identification information to third parties.
Security: We implement industry-standard security measures to protect your data from unauthorized access or disclosure.

4. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect some website functionalities.

5. Your Rights

Depending on your location, you have the right to:

Access the personal data we hold about you.
Request the correction or deletion of your information.
Opt-out of marketing communications at any time.

6. Contact Us

If you have any questions about this Privacy Policy, please contact our team:

Email: info@teraspark.com.
Head Office: Suit # 60, Kohinoor Plaza, Kohinoor One City, Jaranwala Road, Faisalabad, Pakistan.
International: Offices in Waterloo, Canada and Birmingham, UK.